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FAQs

Here is a list of Frequently Asked Questions concerning dining on campus. If you don't find the answer to your question, please send us an email to SunDevilDining@gmail.com and we'll get back to you as soon as possible.

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Meal Plans

What Meal Plans do you offer?

We offer a variety of meal plans to meet your on campus dining needs. Check out our Meal Plan page for a full list of offerings.

What type of Meal Plan is recommended?

We have a variety of meal plans to meet your needs! Depending on your class year, where you live, and how much you are on campus, our recommendations may vary. Be sure to use our filter and sort functions to help choose your plan. If you still need help choosing a plan, give us a call at 480-727-3463 or email us at SunDevilDining@gmail.com.

How can I purchase a Meal Plan?

You can purchase your meal plan by clicking here, or by visiting us on campus at the Tempe Campus, Memorial Union, Office 138.

Are Meal Plans required?

All first year students living on the Tempe, Downtown Phoenix, West and Polytechnic campuses are required by the University to purchase a dining plan each semester All Barrett Honors College students living in the Barrett Residential Complex are required to purchase a Barrett dining plan each semester. Any Upper-division or Graduate students living in traditional residence halls are required to have a meal plan. If you are an upperclassman living in a university apartment (Adelphi Commons II, Cholla, Vista del Sol, University Towers, Falcon, Mustang, Phantom or Las Casas) you are not required to purchase a plan, although it is strongly recommended.

When does my dining plan start?

Important Dates for Dining Plans* 


Fall 2016 - Spring 2017

  • 8/13     Fall 2016 Semester M&G and Meals at Dining Halls Active
  • 8/26       Deadline to Change your Dining Plan - 5 p.m.
  • 10/8-11  Fall Break (Dining Halls open for Brunch and Dinner)
  • 11/23  Thanksgiving Break Begins (Last Meal in Dining Halls - Lunch)
  • 11/24-26  Thanksgiving Break (Dining Halls Closed)
  • 11/27    Thanksgiving Break Ends (First Meal in Dining Halls - Dinner)
  • 12/10   Fall 2016 Semester Ends (Last Meal in Dining Halls - Lunch)
  • 1/08     Spring 2017 Semester (First Meal in Dining Halls - Dinner)
  • 1/16     Deadline to Change your Dining Plan
  • 3/3       Spring Break Begins (Last Meal in Dining Halls - Lunch)
  • 3/12     Spring Break Ends (First Meal in Dining Halls - Dinner)
  • 5/6     Spring 2017 Semester Ends (Last Meal in Dining Halls - Lunch)

*Dates Subject to Change.

Can I carry over any unused meals to the next week or next semester?

No. Plan to use your meals each week or each semester, depending on your plan. We can help you decide on the right plan to fit your schedule and eating habits, ensuring that you get the full value of your plan. Please contact us if you need additional assistance.

What happens if I have M&G or Meals left at the end of the semester?

For Mandatory Resident students, M&G dollars transfer from the Fall to Spring semester and over the summer.  Any dollars not used by the conclusion of summer session 2016 (summer session 2017 for Fall 2016 residents) are forfeited. All accounts are reset at the conclusion of summer session 2016. 


If you are a Voluntary/Commuter (includes mandatory students that add on M&G after using the allotted amount from the mandatory dining plan) dining plan student, M&G Dollars transfer from semester to semester until you graduate from the university.  


All M&G Dollars must be spent prior to graduation, any unused dollars prior to graduation will be forfeited. M&G Dollars may also be forfeited if there is no use on the account for six months or longer.

Can I treat a friend to a meal on my plan?

Depending on the dining plan you select, there are options for guest passes. Guest passes allow you to pay for your friend or family member with your dining plan. You can also treat a friend using your M&G Dollars, Pitchfork ID MasterCard® Check Card, cash or credit card.

What is a guest meal/pass?

The Unlimited, 14 Meals per Week, and the 8 Meals per Week (12 Meals per Week for Barrett dining plans) dining plans have guest meals. The guest meals are allotted per semester, however are deducted from your overall meals.

Guest meals are not additional meals. It is recommended to spread out the guest meals equally throughout the semester so that it does not affect your weekly meal allowance. If you decide to use your guest meals, it is recommended to use four guest meals per week on the Unlimited Meal Plan, two guest meals per week on the 14 Meals per Week Plan and one Meal per Week on the 8 Meals per Week Plan (12 Meals per Week for the Barrett dining plans). If the guest meals are not used based on the recommendation, this may result in a decrease of the weekly meal allowance for the semester.

How can I check my M&G balance?

The balance is printed on the receipt each time you make a M&G purchase. Check your account with a cashier at any time, visit the Sun Devil Dining office in the Memorial Union (Tempe campus), Room 138 or call 480.727.DINE (3463).

What is Meal Exchange? Where else can I use my meal swipes besides the dining halls?

Meal exchange is available at the Tempe Campus at Outta Here in the Memorial Union, Sonora Market (Sonora), Hassayampa P.O.D. Market and PV Market, Taylor Marketplace at the Downtown campus, West P.O.D. Market and Poly Marketplace during regular hours of operation. All meal plans include one meal exchange per day. Meal Exchange options vary by location but will guarantee a full on-the-go meal.

Can I get a refund on my already purchased meal plan?

All purchases are final. You may not cancel / refund your dining plan purchase unless you officially withdraw from Arizona State University, with University documentation. In this case, refunds will be issued minus used portions of the plan.

How do I change my meal plan?

Meal plan changes for Mandatory Resident students are accepted up through August 26, 2016 of the Fall Semester.  If you need to change your meal plan, please visit the University Housing portal via myASU and select the change meal plan option. 

All voluntary dining plan purchases are final at the time of purchase.

How can I add more M&G or meals to my Card?

You can add M&G or meals to your card at any time by visiting SunDevilDining.com, visiting the Sun Devil Dining office located in Memorial Union, Room 138, or call our Dine Line at 480.727.DINE (3463). You can also fax 480.727.0008 or mail your order form with payment to: Aramark at ASU, 1290 S. Normal Ave., Memorial Union #138, Tempe, AZ 85287-0801.

What are Maroon & Gold dollars?

Maroon & Gold dollars are accepted as payment at all on campus restaurants. They are loaded right on your Student ID card, so there is no need to carry around cash or another card! There is no minimum balance, over draft fees, or hassles! You may purchase Maroon & Gold dollars online, at the Campus Dining office at the Tempe campus, Memorial Union Office 138 or give us a call at 480-727-3463.

How do I get into the dining locations once I have purchased my Meal Plan?

Within 24 hours, your Student ID card will be activated with your meal plan. Present your card to the cashier in the dining hall, and you are all set!

Where is the Meal Plan Office Located?

Tempe Campus, Memorial Union, Office 138

Account

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

Why do I have to create an account in order to check out?

For you, and us, to be able to best track orders, and to be able to contact you in case of a question regarding your order we ask that you create a CampusDish account.

How do I create an account?

Click the "Login" button, and then on the login page click the "create a new account" link.

How do I find more about Nutritional Information?

Use our Comparison Box and Nutritional Calculator to get the most out of your eating decisions. Select products from the Menu section and use one of the options below to get accurate comparisons and information about your choices. 

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

Commerce

Select your Fulfillment Method

Please review your order method and the location you would like the product shipped to. 

How do I get a Promotional Code?

Unfortunately, we are not currently offering Promotional Codes. We may offer Promotional Codes in the future, so please check back periodically.

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

How do I use the Menu?

We have utilities designed to help your health. Use the Meal Calculator Box to quickly relate the nutritional information of two or more items. The Meal Calculator can populate the nutritional value of your meal. Use our quick nutritional icons to identify food with special preparation or contents at a glance.

What are AFO/FPO/DPO addresses?

APO and FPO addresses allow the postal service to efficiently deliver mail to active duty military members serving overseas. When the mail arrives at the APO or FPO, the staff will send the mail onto the proper division of the military to which the addressee belongs. The division then delivers the mail to the individual. 

How do I increase password security?

Your password should be at least 8 characters that include upper and lower case characters, numbers, and symbols. You should always use a unique password for each website you use; that way, if one account gets compromised, the rest are safe. Other ways to ensure the security of your password include:

    • If passwords must be written down on a piece of paper, store the paper in  a secure place and destroy it when it is no longer needed.

    • Never share passwords with anyone.

    • Change passwords immediately if they may have been compromised.

    • Be careful about where passwords are saved on computers. Some dialog boxes present an option to save or remember a password. Selecting this option poses a potential security threat.

How do I use variants?

Have your food your way! Choose from our variant options to customize your meal exactly how you want it. Please note any charges that might be associated with adding additional variants to your meal.

What is a CVV?

The Card Validation Code is a 3 digit number set that uniquely identifies your credit card.


Visa/Mastercard and Discover Users

Flip your card over and look at the signature box. You should see either the entire 16-digit credit card number or just the last four digits followed by a special 3-digit code. This 3-digit code is your Card Security Code.

American Express Credit Card Users
Look for the 4-digit code printed on the front of your card just above and to the right of your main credit card number. This 4-digit code is your Card Identification Number (CID). The CID is the four-digit code printed just above the Account Number.

Why should I select favorite locations?

Selecting a location will help us customize your experience on the CampusDish site.

Why am I required to select a role when creating my account?

A role will help us customize your experience on the CampusDish site.

Why are my products split into separate orders and why does this happen?

Two or more of the items in your cart are restricted by product type or payment method. In order to process the transaction, the items in your cart must be processed separately.